We offer a return or exchange within 1 day from the date of purchase.
If more than 1 day has passed since your purchase, we regret that we will not be able to offer a return, exchange, or refund of any kind.
To be eligible for a return or exchange:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- Items purchased during a sale or promotional offer may not be eligible for return or exchange.
- Only items that are found to be defective or damaged are eligible for replacement.
2. Non-Returnable / Non-Refundable Items
Certain categories of products may be exempt from returns or refunds. These products will be clearly identified at the time of purchase.
3. Return & Exchange Process
Once your returned item is received and inspected by us:
- We will send you an email confirmation acknowledging receipt of the returned item.
- The product will undergo a quality check.
- If approved, your return or exchange request will be processed according to our policy.
4. Refunds (If Applicable)
If your return is approved:
- The refund will be processed to your original method of payment.
- Please allow standard processing time depending on your payment provider.
5. Cancellation Policy
Orders can only be cancelled within 1 day of purchase and before the product has been shipped.
Once shipped, the order cannot be cancelled and will fall under the return policy.